Shingle Shield MAX™ Warranty Hub

Warranty Support

Review the Shingle Shield MAX™ limited product warranty, register qualifying residential installations, or submit a documented product-adhesion claim for review.

Product WarrantyFive-year prorated limited product adhesion coverage.
30-Day RegistrationQualifying installations must be registered on time.
Documented ReviewClaims require registration, project details, and photographs.

Choose the Correct Warranty Action

Start by reviewing the written warranty. Then select registration for a completed installation or claim submission for an existing registered project concern.

1

Review the Warranty

Understand the adhesion coverage, eligibility conditions, exclusions, proration schedule, and available remedy.

  • Product adhesion coverage only
  • Installer workmanship is separate
  • Registration is required
View Warranty
2

Register an Installation

Register a qualifying residential installation in the homeowner’s name within thirty days after application.

  • Homeowner and property information
  • Installation and product usage details
  • Before-and-after photographs
Register Warranty
3

Submit a Warranty Claim

Report a documented peeling, flaking, or delamination concern connected to a registered installation.

  • Warranty Certificate or registration proof
  • Detailed description and location
  • Overall and close-up photographs
Submit Claim

What to Have Ready

Complete information helps Vital Coat identify the installation and review registrations or claims more efficiently.

Homeowner & PropertyCovered homeowner name, contact information, and installation address.
Installer & DateAuthorized Installer company and completed application date.
Product & InvoiceProduct usage, treated square footage, and proof of purchase or invoice.
Project PhotographsClear roof-condition and completed-work images; claims also need close-ups.

Product Warranty and Workmanship Are Separate

Vital Coat’s written warranty covers qualifying Shingle Shield MAX product adhesion only. Installer preparation, labor, application, overspray, runoff, cleanup, property protection, workmanship, services, and customer promises remain the responsibility of the Authorized Installer.

Need Warranty Support?

Contact Vital Coat at [email protected] or 844-284-2858 with the homeowner name, property address, installer, project date, photographs, and a clear description of the request.